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Updated: 5/7/2014

Print Terms

PRIVACY  -  We do not share your information with anyone at any time. Period.


There are NO returns on firearms, Suarez slides, OEM Red Dot Slides or Custom Upper Receiver Units . All firearms, slides, and upper receivers purchases are final AT THE TIME OF PURCHASE! There is NO cancellation on these orders.

Any cancellation by the customer on other items (NON-FIREARMS, SLIDES) - for any reason - may incur a 20% cancellation fee whether it has shipped or not.

Orders that have shipped out and are then changed will be subject to shipping fees both ways and a 20% restocking fee for returned items.

If there is something wrong with your order, let us make it right! Please contact us so we may resolve the problem - whatever it is. If it is determined that the product(s) need to be returned to us for either replacement or refund, we will issue a Return Merchandise Authorization (RMA)/Tracking Number. Please write this number clearly on the outside of the box when sending a return and include any paperwork inside the box which we may need to process your return, including your original Order Number and contact information.

Unsolicited returns and/or returns without RMA Numbers WILL BE REFUSED AND SENT BACK TO POINT OF ORIGIN. Contact us first before returning ANYTHING!

If the mistake was ours, we will replace the item(s) at no charge and credit your return postage (Please use the most economical method for return). If the mistake was yours, we ask only that you cover any difference in price and any additional shipping charges required to get the right item(s) to you.

REFUNDS  -  If the problem is ours and we cannot resolve it in any other way, we will ask you to return the item(s) in question and upon receipt and inspection, will refund you the original amount and any applicable shipping charges (including your return shipping - Please use the most economical method for return).

If you simply do not like the item(s) and want to return them for a refund, we will be glad to take them back as long as they are in the same condition we shipped them to you - there is a 20% restocking fee.  Special Order Items, and Firearms, Slides, and Upper Receivers are excluded - there is no refund or return on these items. 

Please contact us for an RMA# before returning the item(s). You will be responsible for the return shipping. Upon receipt, the returned items will be inspected to insure they are in new re-sellable condition (packaging must be intact) and then a refund of the purchase price less a 20% restocking fee will be processed for you.

ALL DVD/BOOK SALES ARE FINAL  -  All DVD/Book Sales are final. Let's be fair about this... DVDs AND Books are information. Once you've consumed the information, you can't give it back!   If your new DVD doesn't work right, we will certainly exchange it.

WARRANTY -  Suarez International products are warrantied free of defects for one year to the original buyer.  If you damage the product attempting to modify, "gunsmith", or otherwise alter it the warranty is void.

Other items are covered under various warranties from the manufacturer. If there is defect or damage, we will provide you with contact/return information for the manufacturer of the product so that they can help you directly with any repairs or replacements. Many items are covered by the manufacturer with a lifetime warranty (certain conditions may apply).

SHIPPING - Shipping costs are based on the weight of the package, not its dollar value. Many products have been selected by Suarez International to ship via First Class US Mail. We reserve the right to determine the best shipping method in some circumstances.

FFL, FIREARMS, and CUSTOM GUN MODIFICATIONS  -  All firearms must ship to a Federal Firearms Dealer (FFL). Please ask your FFL to fax us a copy of his FFL license to the following fax number: (928) 776-0515. They can be emailed directly to cheryl(at) as well.

Please reference your name and order number if possible when sending it in. For example email subject line "FFL for order# xxxxx". This speeds up processing time.

Pistol slides are not FFL-controlled items, however, frames and lower receivers are and will be handled the same as any firearm. See individual product description for specific information. Call the office for any clarifications.

No Frame, or Receiver sales to California.  If you are in California don't order a frame, the order will be cancelled.  Don't blame us - Take it up with your state.  Pistol sales may be acceptable however.

Regular customers: Please note that we do request that you have your FFL send us a copy of their cert every time you buy a firearm from us. We do not keep dealer certs on file for reuse.

Please be aware that ETAs given on items not in stock are subject to change depending on manufacturer, backorders, and allocations. We will not be held responsible for longer than expected ETAs on ordered items.

Please be aware that on all canceled orders there will be a 20% cancellation/restocking fee applied to your account. You as the customer are responsible for reading all of our terms and conditions prior to submitting your order/payment.

Rates are subject to change without notice. Expedited shipping is available at extra cost. If you have any questions about this, contact us before placing your order.

DOMESTIC U.S. SHIPPING - You can trust that your order will be quickly processed and safely delivered. We can ship products anywhere in the United States. When you place an order we will estimate delivery dates based upon the availability of your item(s), and your shipment destination. Our shipping charges are determined by the total dollar amount, weight, and insurance needs of your order, excluding applicable sales tax.


All orders must have both billing and shipping addresses located within the 50 United States or District of Columbia. The only exception to this is for shipments to APO/FPO addresses, with important restrictions as noted below.

PLEASE NOTE: Due to restrictions imposed on US companies by the US Government, many items sold cannot be exported. Customers acquiring goods, technical data and/or services from Suarez International or its associated companies shall be responsible for obtaining any necessary U.S. or other government authorization required to ensure compliance with applicable export laws.

Due to ITAR restrictions and possible credit card fraud we do not ship to freight forwarders or similar services that ship outside the United States.  If you place an order with us that is shipping to a freight forwarder we will cancel the order and charge you a 20% cancellation fee.

While we proudly support the Members of the US Military and believe that it is a great privilege to service their needs, we must fully comply with all United States export control laws and regulations. Under these laws and regulations any shipment to an APO/FPO that is physically located outside of the 50 United States must be considered an Export, regardless of your military service status, rank, etc.


We reserve the right to pre-charge orders. These orders include, but are not limited to, any order over $500, any order which includes non-stocked special order items or any order including products that require fabrication, custom configuration or modification, as well as any order involving an FFL item.

On orders over $500, we will only ship to the "Billing Address" on file with your Credit Card Company - regardless of dollar amount. If your billing AND shipping address do no match the address on file with your Credit Card Company, you may be contacted by our accounting department to verify the validity of your order and review your payment information for correctness BEFORE your order will be released for shipping.

ITEM AVAILABILITY  -  We try to have most items in stock but, we cannot possibly stock everything! If the items on your order are currently in stock, your order will ship within 2 business days. If we are waiting for product from our suppliers, your order could take up to 4 weeks. In the event that our suppliers cannot get the item(s) to us within that time frame, we will email you to advise you of the length of delay expected and offer you the opportunity to either wait, cancel or substitute other product(s).

LEGALITY -  It is your responsibility to know the legality of the items you are ordering. Some items in this online store may be restricted to adults only, or may be restricted in the area where you live. These items include ammunition, firearms, and some magazines. You can only place an order if you agree to and accept the following:

You understand some of these items can be dangerous when mis-used and you accept full responsibility and liability for the safe use and storage of these items.

DISCLAIMERS -  "GLOCK" is a federally registered trademark of GLOCK, Inc. and is one of many trademarks owned by GLOCK, Inc. or GLOCK Ges.mbH. Neither Suarez International, nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.mbH. The use of "GLOCK" on this page is merely to advertise the sale of GLOCK pistols, parts, or components.  For genuine GLOCK, Inc. and GLOCK Ges.mbH products and parts visit

SHIPPING RESTRICTIONS - There are NO exceptions to the following rules. We are not interested in letterhead purchases from law enforcement officers in restricted states.  If a private citizen cannot buy it in your state, nobody can.


  • No ammunition sales


  • No assault rifles.
  • No high capacity magazines.
  • No ammunition sales.
  • No Gen.4 Glocks.
  • No Frames or Receivers
  • Pistols ship with no magazines.
  • All California firearms shipments must have a "CA Firearms Shipment Approval Letter".


  • No high capacity magazines in excess of statutes until they rid of the silly law.


  • No assault rifles.
  • No ammo sales.
  • No high capacity magazines.


  • No high capacity magazines.
  • Pistols ship with no magazines.
  • No ammunition sales.

District of Columbia

  • No ammunition sales.

Illinois - Cook County, Aurora, Buffalo Grove, Highland Park, Highwood, North Chicago

  • No firearms of any type.
  • No magazines of any type.
  • No ammunition sales.


  • No magazines that have more than 20 round capacity.
  • Pistols ship with no magazines.

New Jersey

  • No assault rifles.
  • No high capacity magazines.
  • No pistol sales.
  • No ammunition sales.

New York State

  • No assault rifles.
  • No high capacity magazines.
  • No ammunition sales.
  • Pistols ship with no magazines.

New York City

  • No firearms sales.
  • No ammunition sales.
  • No magazine sales.

Ohio / Toledo

  • No pistol OR rifle magazines over 30 round capacity.
    • No assault rifle sales.
    • No pistol sales.
    • No magazine sales.
    • No ammunition sales.


  • No high capacity magazines.
  • No ammunition sales.


  • No threaded barrels.

Washington DC

  • No high capacity magazines.