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Store Policies

All orders are charged when they are placed.

In an effort to curtail fraudulent purchases Suarez International has instituted a new policy. It is no longer possible for us to allow first time customers to use a separate Bill-To and Ship-To address.  If your billing AND shipping address do no match the address on file with your Credit Card Company, you may be contacted by our accounting department to verify the validity of your order and review your payment information for correctness before your order will be released for shipping. The reason for this is the use of different addresses is a common credit card fraud tactic.

All canceled orders will have a 45% cancellation/restocking fee. You as the customer are responsible for reading all of our terms and conditions prior to submitting your order/payment.

It is against policy to change your shipping address after an order has been placed. This is common fraudulent activity. If you must do this, please call the office and talk to management who will verify and make the change for you.

Rates are subject to change without notice. Expedited shipping is available at extra cost. If you have any questions about this, contact us before placing your order.

ITEM AVAILABILITY

We try to have most items in stock but, we cannot possibly stock everything! If the items on your order are currently in stock, your order will ship within 5 business days. Orders that require assembly or custom finishes may take longer. Please see actual product descriptions for more information.

If we are waiting for product from our suppliers, your order could take up to 4 weeks. In the event that our suppliers cannot get the item(s) to us within that time frame, we will email you to advise you of the length of delay expected and offer you the opportunity to either wait, cancel or substitute other product(s).

Legality

It is your responsibility to know the legality of the items you are ordering. Some items in this online store may be restricted to adults only, or may be restricted in the area where you live. These items include ammunition, firearms, and some magazines. You can only place an order if you agree to and accept the following:

You understand some of these items can be dangerous when mis-used and you accept full responsibility and liability for the safe use and storage of these items.

POLICE - MILITARY DISCOUNTS

FFL, FIREARMS, and CUSTOM GUN MODIFICATIONS

Read the Shipping Policy for information about FFL controlled orders.

No Frame, or Receiver sales to California. If you are in California don't order a frame, the order will be cancelled. Don't blame us - Take it up with your state. Pistol sales may be acceptable however.

Please be aware that ETAs given on items not in stock are subject to change depending on manufacturer, backorders, and allocations. We will not be held responsible for longer than expected ETAs on ordered items.

Disclaimers

DISCLAIMER: "GLOCK" is a federally registered trademark of GLOCK, Inc. and is one of many trademarks owned by GLOCK, Inc. or GLOCK Ges.mbH. Neither OneSource Tactical, nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.mbH. The use of "GLOCK" on this page is merely to advertise the sale of GLOCK pistols, parts, or components. For genuine GLOCK, Inc. and GLOCK Ges.mbH products and parts visit www.glock.com.